To achieve Step 0, individuals will have to be able to listen to others, without interrupting.
This is the first step in building this skill, and provides the foundation for more advanced steps in Listening.
The building blocks of this step are learning:
To teach this step:
If the teacher wants to use an activity to practise this skill step on then you could use a graduated level of challenge:
This is a step that needs regular practice to become a habit. The teacher can:
This step is best assessed through observation. For example:
This step is relevant to everyone who listens to others at work.
To build this step in the work environment, managers could:
There are plenty of opportunities for building this skill in the workplace:
For those already employed, this step is best assessed through observation. For instance:
The step could also be assessed by customer or colleague feedback.
During the recruitment process, this step could be assessed by:
We work with a wide range of organisations, who use the Skills Builder approach in lots of different settings – from youth clubs, to STEM organisations, to careers and employability providers.
We have a lot of materials available to support you to use the Skills Builder Universal Framework with the individuals you work with, including:
We also do a lot of work with organisations who join the Skills Builder Partnership to build the Universal Framework into their work and impact measurement systems. You can find out a lot more using the links below.
As an individual, you might be thinking about how best to support your own essential skills. The good news is that there is lots that you can do that will have a big impact, including:
We’ve developed a whole series of tools and resources to help you to build these skills, including:
As a parent or carer, you might be thinking about how best to support your children to build their essential skills. The good news is that there is lots that you can do that will have a big impact, including:
We’ve developed a whole series of tools and resources to help parents to build these skills, including:
There is also content for older children and young people, including short activities and reflections that they can complete alone, or with you.