Why this skill step matters in education
Feeling negative emotions can create a barrier or block to learning. In education, we are often expected to work with others on assignments, presentations or in lessons and being able to cheer others up when something goes wrong is incredibly useful. Knowing and understanding how we feel when we are finding something difficult or feel something has gone wrong for us means we can support others to keep trying and not give up when they are finding something difficult. We might be able to use clues from their facial expressions, their behaviour or things they say, or don’t say, to help us understand how they are feeling. They may be worried about what might happen because something has gone wrong. They may look to blame someone else for any difficulty. When we seek to cheer another person up first think about how they might be feeling and why and then chose what to do next.
Why this skill step matters in the workplace
In the workplace you may come across many types of people. They may be your colleagues, your managers, your customers or clients. They may all react to things going wrong in different ways. When seeking to offer support and cheer someone up, it is important to recognise their emotions so that you may choose the right approach to take to avoid making any negative situation worse. The better you know the other individual, the easier it usually is to think about what will be most effective in getting them back into a positive emotional state. It might be to make a favourite drink for a colleague or to suggest they take a walk with you in a break to get some fresh air. It may be to make a call to check in on them and have a chat. Whatever approach, it is important to remember people will take differing amounts of time to ‘cheer up’ depending on the nature of what has gone wrong. Being able to cheer up other people in the workplace will also effectively show managers or leaders that you are a supportive colleague.
Why this skill step matters in the wider world
Things will go wrong for people that we know in our lives. Difficulties can arise for people when the thing that has gone wrong causes them to feel negative emotions which they feel they cannot change. If someone feels sad, angry or scared it can make them behave in ways that are not helpful to them or others around them. Being in a negative emotional state can stop them from wanting to continue with a task, even if they really should. It can stop them from thinking clearly about the situation they find themselves in. By being able to spot how someone else might be feeling when something goes wrong, you can try to cheer them up and help them feel more positive again. This can help you to build strong relationships with relatives, friends or others.
How to practise this skill step
To best practise this step of Staying Positive, apply what you have learnt to a real-life situation. Choose one or more of the activities below, remind yourself of the key points and strategies in the step, and have a go!
- Create a list or mind map of all the things you do that can cheer you up when you are feeling down when something has gone wrong. You may be able to share this with someone else to help them when they feel something has gone wrong for them.
- If a friend or family member is having a tough time and something has gone wrong for them they may want to talk to you. Take time to listen to them. You could suggest that they do something with you that you know they will enjoy, such as going for a walk, or creating a meal together whilst you chat.
- Write a letter, send a message or call a friend to remind them of all the positive things they have achieved and that have not gone wrong. Sometimes we all need reminding that things are not all bad.