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Skills Icon: Listening
Skills Icon: Speaking
Skills Icon: Problem Solving
Skills Icon: Creativity
Skills Icon: Adapting
Skills Icon: Planning
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Creative Problem Solving

Problem Solving

Receiving, retaining and processing information
Transmitting information or ideas
Finding solutions to challenges
Using imagination and generating new ideas
Overcoming challenges and setbacks to achieve goals
Setting goals and designing routes to achieve them
Supporting, encouraging and motivating others to achieve a shared goal
Working cooperatively with others to achieve a shared goal
Step
15
:

Evaluating approaches

I evaluate the success of strategic plans

Core ideas

A

What it means to evaluate strategic plans 

Evaluating the success of a strategic plan means assessing whether it has effectively addressed a complex problem. Strategic plans provide a structured approach to problem-solving, but because complex problems often involve uncertainty and multiple factors, evaluation is necessary to understand their effectiveness.

Key aspects of evaluating a strategic plan include:

  • Measuring outcomes: Checking if the plan has led to meaningful progress in solving the problem.
  • Assessing effectiveness: Identifying which strategies worked well and which did not.
  • Considering unintended effects: Looking at any unexpected consequences, both positive and negative.
  • Making necessary adjustments: Updating the plan as new information emerges or circumstances change.

For example, if a strategic plan is designed to reduce delays in a large project, evaluation would involve checking whether those delays have actually been reduced and identifying any remaining challenges.

B

Why and when it is helpful to evaluate strategic plans 

Evaluating a strategic plan is important because complex problems rarely have straightforward solutions. Regular evaluation ensures that actions are effective and resources are used efficiently, because it:

  • Ensures the strategy remains relevant: Complex problems can evolve, so evaluation helps keep plans aligned with changing circumstances.
  • Prevents wasted effort: By identifying ineffective approaches early, time and resources can be redirected.
  • Supports decision-making: Understanding what works helps refine current and future strategies.

When to evaluate a strategic plan:

  • At key milestones: Checking progress at regular intervals ensures that adjustments can be made if needed.
  • When new information becomes available: If new insights emerge, the plan may need to be refined.
  • At the end of the plan: A final evaluation helps assess overall success and provides lessons for future strategies.

For example, if a strategic plan is created to improve access to essential services in a community, evaluation would help determine whether the plan has led to real improvements or if further changes are needed.

C

How to evaluate the success of strategic plans 

To effectively evaluate a strategic plan for solving a complex problem, follow these steps:

  1. Review the original problem and goals: Ensure the problem is still relevant and assess whether the goals were realistic.
  2. Measure progress with clear criteria: Use defined success indicators to track improvements.
  3. Gather diverse perspectives: Complex problems often affect multiple people, so gathering input from different sources provides a fuller picture.
  4. Analyse unexpected outcomes: Look at both intended and unintended consequences of the plan.
  5. Compare different approaches: If multiple solutions were tried, determine which was most effective.
  6. Decide on next steps: If the problem is not fully solved, refine the plan or explore alternative solutions.

Regular evaluation helps ensure that strategic plans remain effective and adaptable when dealing with complex problems.

Assessment

Reflective questions for individuals can include:

  • What does it mean to evaluate strategic plans?
  • Why and when should you evaluate strategic plans?
  • How can you evaluate the success of strategic plans?
  • When have you evaluated the success of strategic plans, and how did you do so?

Observation cues for trainers can include:

  • Is this individual able to evaluate the success of a strategic plan, including evaluating progress against targets and milestones?

Evidence can include individuals’ self-reflections, written evaluation of progress against a strategic plan to solve a complex problem, and observations from others.

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