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Skills Icon: Listening
Skills Icon: Speaking
Skills Icon: Problem Solving
Skills Icon: Creativity
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Communication

Listening

Receiving, retaining and processing information
Transmitting information or ideas
Finding solutions to challenges
Using imagination and generating new ideas
Overcoming challenges and setbacks to achieve goals
Setting goals and designing routes to achieve them
Supporting, encouraging and motivating others to achieve a shared goal
Working cooperatively with others to achieve a shared goal
Step
2
:

Recalling

I remember simple instructions

Core ideas

A

What it means to recall simple instructions

Instructions are clear, step-by-step directions. They tell you what to do, when to do it, and how to do it, so you can do something correctly.

Listening and recalling instructions means paying close attention when someone gives you directions or explains what needs to be done, and then remembering those details to follow them correctly. It involves:

  • Listening carefully: Focusing on what is being said.
  • Understanding the details: Making sure you understand each part of the instructions.
  • Recalling the information: Being able to remember the instructions later, to do the task correctly.

For example, if someone explains how to bake a cake, listening and recalling would mean remembering the ingredients and steps they mentioned, so you can bake it properly.

B

Why recalling instructions matters 

Listening to instructions is important in many parts of life, whether learning something new, completing tasks, or doing jobs. 

It is important to listen and recall instructions in many situations, to help you with:

  • Completing tasks correctly: Following instructions helps you do things right, whether at home, during a project, or in other activities.
  • Avoiding mistakes: If you don’t listen or recall instructions, you may forget important steps, leading to mistakes.
  • Saving time: When you follow instructions properly, you don’t waste time trying to redo tasks because of mistakes.
  • Ensuring safety: Some instructions, like safety rules or guidelines, are important to stay safe.

For example, if you’re learning to cook, listening to and recalling the recipe instructions is important to making sure the dish turns out right and that you use the ingredients in the right order.

C

How to listen and recall simple instructions

People might find it hard to follow instructions if:

  • They assume they already know what to do.
  • They are distracted by their own thoughts.
  • They are distracted by things around them, like noise, movement, or fiddling.

Here are some tips to help you listen carefully and remember instructions:

  1. Stop distractions: Put down anything being used, like pens or tools. Avoid reading, writing, or letting noise distract you.
  2. Focus: Look at the speaker and focus on listening carefully.
  3. Repeat: Go over the instructions in your head to understand and remember them.

By practising these tips, you can improve your ability to listen, remember, and follow instructions accurately, making tasks easier and more successful.

Assessment

Reflective questions for individuals can include:

  • What does it mean to recall instructions?
  • Why and when is it important to listen and recall instructions?
  • How can you listen and recall simple instructions?
  • When have you shown that you can listen and recall simple instructions correctly?

Observation cues for trainers can include:

  • Is the individual able to focus when listening to instructions?
  • Is the individual able to demonstrate recalling three simple instructions?

Evidence can include individuals’ self-reflections, observations from others, or completion of tasks based on three simple verbal instructions.

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