To achieve Step 11, individuals will show that they can use coaching as a means to support other people.
In the previous step, the focus was on using mentoring as a way to develop people. Coaching builds on this by supporting someone to reach an answer for themselves without being directly told what to do.
The building blocks of this step are learning:
To teach this step:
Peer coaching can be an effective mechanism for helping one another to think through ideas and plans, and so can be incorporated into learning where possible.
This step is best assessed through observing a learner coaching another. The teacher should be looking for evidence that they are able to set clear goals at the start of the coaching, and then use active listening, open questions and summarising as a way to support the coaching conversation. The teacher’s observation can be supplemented by a reflective conversation with the learner after the coaching session.
This step is relevant to individuals who want to develop others so that they can make a significant contribution to the team goal.
To build this step in the work environment, managers could:
There are plenty of opportunities for building this skill in the workplace:
For those already employed, this step is best assessed through observing a coaching interaction. For instance:
During the recruitment process, this step could be assessed for by:
We work with a wide range of organisations, who use the Skills Builder approach in lots of different settings – from youth clubs, to STEM organisations, to careers and employability providers.
We have a lot of materials available to support you to use the Skills Builder Universal Framework with the individuals you work with, including:
We also do a lot of work with organisations who join the Skills Builder Partnership to build the Universal Framework into their work and impact measurement systems. You can find out a lot more using the links below.
Coaching in school or college is less common than mentoring and students are currently more likely to be coached by a teacher or external visitor, rather than another student. To support others through coaching requires excellent listening and questioning skills, rather than experience or knowledge, therefore with practise and application a student can master this step and subsequently coach others to achieve their goal.
Coaching in the workplace is an important mechanism used to improve someone’s performance in their role. An individual can be supported, through coaching, to either improve a current skill or learn a new skill. Some businesses may use coaching to introduce a new system, culture or programme. An employee who is performing below expectations may be coached to achieve a higher level of performance. Good coaching can lead to an improvement in business results, in addition team communications, staff well-being and loyalty can also be enhanced.
Top athletes, successful business people and high achievers, set goals to achieve their long term vision. However, increasingly, many individuals establish personal goals to perhaps take greater control of their life, improve the quality of their life, to create focus or to motivate themselves. Coaching is a mechanism which supports the individual to work towards these goals and to be accountable for the steps they are taking. In the wider world, expertise in coaching others to achieve their goals will enable you to constructively support a friend or family member to achieve their goal. Expertise or enjoyment of coaching can lead to a formal role as a coach, through charity work or volunteer organisation like The Prince’s Trust.
To best practise this step of Leadership, apply what you have learnt to a real-life situation. Choose one or more of the activities below, remind yourself of the key points and strategies in the step, and have a go!
As a parent or carer, you might be thinking about how best to support your children to build their essential skills. The good news is that there is lots that you can do that will have a big impact, including:
We’ve developed a whole series of tools and resources to help parents to build these skills, including:
There is also content for older children and young people, including short activities and reflections that they can complete alone, or with you.