To achieve Step 15, individuals will show that they can listen critically and avoid being influenced by the way speakers speak or act, to be objective in how they evaluate different perspectives.
This step draws together a lot of the various elements in the other steps, including the ability to recognise how speakers try to influence, and being able to evaluate different perspectives.
The building blocks of this step are learning:
To teach this step:
This step can be regularly reinforced, particularly thinking about how to ensure that learners are aware of biases that they might hold and surfacing them. Some of the fundamentals of critical listening can be extended to critical thinking more broadly.
This step is best assessed through a structured assessment:
This step is relevant to everyone who will use their listening skills to understand issues at work. This will be particularly relevant for those who use this understanding to help others make decisions about what to do next.
To build this step in the work environment, managers could:
There are plenty of opportunities for building this skill in the workplace:
For those already employed, this step is best assessed through questioning over a series of events. For instance:
During the recruitment process, this step could be assessed by:
We work with a wide range of organisations, who use the Skills Builder approach in lots of different settings – from youth clubs, to STEM organisations, to careers and employability providers.
We have a lot of materials available to support you to use the Skills Builder Universal Framework with the individuals you work with, including:
We also do a lot of work with organisations who join the Skills Builder Partnership to build the Universal Framework into their work and impact measurement systems. You can find out a lot more using the links below.
As an individual, you might be thinking about how best to support your own essential skills. The good news is that there is lots that you can do that will have a big impact, including:
We’ve developed a whole series of tools and resources to help you to build these skills, including:
As a parent or carer, you might be thinking about how best to support your children to build their essential skills. The good news is that there is lots that you can do that will have a big impact, including:
We’ve developed a whole series of tools and resources to help parents to build these skills, including:
There is also content for older children and young people, including short activities and reflections that they can complete alone, or with you.