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Skills Icon: Listening
Skills Icon: Speaking
Skills Icon: Problem Solving
Skills Icon: Creativity
Skills Icon: Adapting
Skills Icon: Planning
Skills Icon: Leadership
Skills Icon: Teamwork
Self-Management

Adapting

Receiving, retaining and processing information
Transmitting information or ideas
Finding solutions to challenges
Using imagination and generating new ideas
Overcoming challenges and setbacks to achieve goals
Setting goals and designing routes to achieve them
Supporting, encouraging and motivating others to achieve a shared goal
Working cooperatively with others to achieve a shared goal
Step
7
:

Encouraging others

I encourage others to keep going

Core ideas

A

What it means to encourage others

Encouraging others means offering support, motivation, and reassurance to help them stay positive and continue working towards their goals. It can involve words, actions, or simply being there for someone when they need a boost. Encouragement can:

  • Help build confidence by reminding someone of their strengths and progress.
  • Provide comfort during difficult times by showing understanding and support.
  • Motivate someone to keep going, even when they face setbacks.
  • Create a sense of connection and trust, making challenges feel less overwhelming.

For example, if someone is feeling discouraged about learning a new skill, a simple "You're making great progress - keep going!" can remind them that improvement takes time.

B

Why and when it is good to encourage others 

We all need encouragement sometimes. Encouraging others to keep going can help them stay motivated and overcome setbacks, which boosts their confidence and resilience. It shows them that challenges can be faced and conquered with persistence, leading to personal growth and success.

Encouragement is valuable, but it is important to consider the situation before urging someone to continue. Encouraging others is appropriate when:

  • They are still passionate about their goal: If they care about what they are working on, encouragement can help them push through difficulties.
  • They need a confidence boost: Sometimes people doubt themselves, and a few kind words can help them believe in their abilities.
  • The challenge is part of the learning process: Struggles can be normal, and encouragement can remind them that effort leads to growth.
  • They have options for improvement: If there are ways to adjust their approach, encouragement can help them find new solutions.
  • They want to keep going but feel stuck: Encouragement can remind them that setbacks do not mean failure.

However, it may not be helpful to encourage someone to continue if they are experiencing serious stress or if their goal is no longer realistic or meaningful to them or is otherwise dangerous or inappropriate. In these cases, it might be better to help them reflect on their options.

C

How to encourage others to keep going 

There are many ways to encourage others, and different approaches work for different people. Some helpful ways to provide encouragement include:

  • Offering positive words: Simple phrases like "I believe in you" or "You're making progress" can be powerful.
  • Reminding them of their past successes: Helping them see how far they have come can boost confidence.
  • Helping them break the challenge into smaller steps: This can make things feel more manageable.
  • Listening to their concerns: Sometimes, people just need someone to acknowledge their feelings before they feel ready to continue.
  • Suggesting new approaches: If something is not working, brainstorming ideas together can give them fresh motivation.
  • Being patient and supportive: Encouragement should not be forced; giving them space while letting them know you are there can be just as helpful.

For example, if a friend is struggling with a creative project, you might encourage them by pointing out the parts that are already working well and suggesting small changes rather than focusing on what is difficult. This kind of support can make a big difference in helping someone keep going.

Assessment

Reflective questions for individuals can include:

  • What is meant by encouragement, and can you give some examples?
  • Why and when is it appropriate to offer someone encouragement, and when is it not?
  • How can you encourage someone to stick at something?
  • When have you encouraged others to keep going when facing challenges?

Observation cues for trainers can include:

  • Is the individual able to recognise when they should encourage someone, and are they able to do so effectively?

Evidence can include individuals’ self-reflections and observations from others.

Ready to discover more?

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Skills Builder Benchmark allows individuals to discover their own essential skills.

It’s free to get started, and is used by individuals, employers, educators and NGOs across the world.

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